Privacy Policy

Last updated: 20 October 2021

Pantry Twenty owns and operates pantrytwenty.com (the “Website”). Pantry Twenty respects your right to privacy and is committed to safeguarding the privacy of website visitors and customers. This page outlines the ongoing obligations to you regarding how Pantry Twenty manages your Personal Information. This policy adheres to the Australian Privacy Principles (APPs) contained in the Australian Privacy Act 1988 (Cth).

By using the Website, you agree to the collection and use of Personal Information in accordance with this policy. Pantry Twenty reserves the right to update or change the Privacy Policy at any time. You will be notified of any material changes either via the email address you have provided, or through a prominent notice being placed on the Website. Any changes will be in effect immediately after being posted on this page and it is your responsibility to check this Privacy Policy periodically. Your continued use of the Website after any modifications to the Privacy Policy have been posted on this page will constitute your acknowledgment of, and agreement to, the modified Privacy Policy.

Data collected when using the Website

The Website is hosted by Squarespace. Squarespace collects personal data when you visit the Website, including information about your browser, network and device, web pages you visited prior to coming to the Website, web pages you view while on the Website, and your IP address. Squarespace needs the data to run the Website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

The Website collects personal data to power website analytics, which may include details about your use of the Website, such as clicks, internal links, pages visited, scrolling, searches, and timestamps. This information is shared with Squarespace, Pantry Twenty’s website analytics provider, to learn about site traffic and activity.

The Website uses font files from Google Fonts and Adobe Fonts. To properly display the Website to you, servers where the font files are stored may receive personal information about you, including information about your browser, network or device, and your IP address.

How the Website uses cookies

Like many websites, Pantry Twenty uses “cookies” to collect information. Cookies are small files or pieces of text that download to a device when a visitor accesses a website or app. They are used to help the Website run effectively and to improve a visitor’s browsing experience. You can control your cookies at the browser level. However, if you do not accept cookies, you may not be able to use some portions of the Website. You can remove cookies stored in your computer via your browser settings.

For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, Pantry Twenty’s hosting platform, to securely serve the Website to you.

These analytics and performance cookies are used on the Website only when you acknowledge the Website’s cookie banner. The Website uses analytics and performance cookies to view site traffic, activity, and other data to track the use and performance of the Website.

Collection and use of Personal Information

Pantry Twenty will from time to time collect Personal Information from you in a variety of ways, including but not limited to when you access the Website, enter contact information on the Website, create an account on the Website, provide financial or credit card information, or when you communicate with the business. “Personal Information” is any kind of data that can be used to identify an individual, such as email address, first and last name, phone number, payment card details, or billing and shipping address.

Your Personal Information will be used for the purposes of identifying and communicating with you, responding to your enquiries or requests, providing you with products or services, notifying you of updates, or better understanding your needs and improving the Website. Pantry Twenty may communicate with you via a variety of methods including but not limited to email, text message or mobile phone call. Pantry Twenty will only use any email addresses collected from you in order to contact you with newsletters, updates and other important information, with the option to receive marketing or promotional material if indicated as such.

Sharing and disclosure of Personal Information

Pantry Twenty does not send any email “spam” and does not sell or rent mailing lists to outside parties including marketers. When you submit Personal Information to the Website via a webform, such as the Newsletter Sign Up Form or the Contact Form, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Gmail for storage and with Zapier for data porting.

Your Personal Information may be disclosed in the following limited situations: to financial entities regarding financial transaction issues, to legal entities where required or authorised by law, or with your consent.

Storage and security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss, and from unauthorised access, modification or disclosure. While Pantry Twenty views the security of your Personal Information as important, there is no guarantee of its absolute security, as no method of transmission over the Internet, or method of electronic storage is 100% secure.

When your Personal Information is no longer needed for the purpose for which it was obtained, Pantry Twenty will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information will be required by the Australian Securities and Investments Commission (ASIC) to be stored in files and kept by Pantry Twenty for a minimum of 7 years.

Rights and control of Personal Information

You have the right to access the Personal Information held about you, and to update, correct and/or remove it, subject to certain exceptions. Please contact Pantry Twenty in writing if you wish to access your Personal Information. In order to protect your Personal Information, Pantry Twenty may require identification from you before releasing the requested information. If you find that your Personal Information is not up to date or is inaccurate, please advise Pantry Twenty as soon as practicable so your records can be updated.

You may opt out of receiving communications via email newsletter from Pantry Twenty at any time by following the unsubscribe link. Any marketing or promotional material will only be communicated to you with your consent, based on your marketing preferences. You may change these preferences at any time by accessing and editing your account.

Privacy Policy enquiries and complaints

If you have any queries or complaints about this Privacy Policy please contact Pantry Twenty via email at the address: info.pantrytwenty[at]gmail[dot]com.